.counter-call-dock {
  position: fixed;
  z-index: 180;
  right: 22px;
  bottom: 22px;
  width: min(420px, calc(100vw - 32px));
  border: 1px solid rgba(255, 216, 77, .72);
  border-radius: 18px;
  color: #f8fafb;
  background: #10171f;
  box-shadow: 0 22px 60px rgba(8, 14, 20, .28);
  overflow: hidden;
}

.counter-call-dock,
.counter-call-dock__head,
.counter-call-dock__list,
.counter-call-card,
.counter-call-card__title,
.counter-call-card__meta,
.counter-call-card__actions,
.counter-call-card__title > *,
.counter-call-card__actions > * {
  min-width: 0;
}

.counter-call-dock[hidden] {
  display: none;
}

.counter-call-dock__head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 16px;
  border-bottom: 1px solid rgba(255, 255, 255, .10);
}

.counter-call-dock__head strong {
  font-size: 16px;
}

.counter-call-dock__count {
  display: inline-grid;
  min-width: 30px;
  min-height: 30px;
  place-items: center;
  border-radius: 999px;
  color: #10171f;
  background: #ffd84d;
  font-size: 13px;
  font-weight: 900;
}

.counter-call-dock__list {
  display: grid;
  gap: 10px;
  max-height: min(52vh, 440px);
  padding: 12px;
  overflow-y: auto;
}

.counter-call-card {
  display: grid;
  gap: 10px;
  padding: 14px;
  border: 1px solid rgba(255, 255, 255, .12);
  border-radius: 13px;
  background: rgba(255, 255, 255, .06);
}

.counter-call-card[data-status="acknowledged"] {
  border-color: rgba(111, 214, 177, .55);
}

.counter-call-card[data-kind="dupr_review"] {
  border-color: rgba(94, 176, 255, .55);
  background: rgba(0, 113, 227, .12);
}

.counter-call-card[data-kind="dupr_review"] .counter-call-card__title strong {
  color: #7fc3ff;
}

.counter-call-card__title,
.counter-call-card__meta,
.counter-call-card__actions {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.counter-call-card__title strong {
  color: #ffd84d;
  font-size: 15px;
  overflow-wrap: anywhere;
}

.counter-call-card__meta {
  justify-content: flex-start;
  flex-wrap: wrap;
  color: #c9d3d9;
  font-size: 12px;
}

.counter-call-card__actions {
  flex-wrap: wrap;
}

.counter-call-card__actions button,
.counter-call-card__actions a {
  flex: 1;
  min-height: 42px;
  border: 0;
  border-radius: 10px;
  font-weight: 900;
}

.counter-call-card__actions a {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0 12px;
  color: #f8fafb;
  background: #5b3ca5;
  text-align: center;
  text-decoration: none;
}

.counter-call-card__interpreter {
  flex-basis: 100%;
}

.counter-call-card__ack {
  color: #10171f;
  background: #ffd84d;
}

.counter-call-card__dupr-ack {
  color: #10171f;
  background: #ffd84d;
}

.counter-call-card__resolve {
  color: #10171f;
  background: #dff5ec;
}

.counter-call-card__dupr {
  color: #fff;
  background: #0071e3;
}

.counter-call-card__actions button:disabled {
  opacity: .55;
}

@media (max-width: 600px) {
  .counter-call-dock {
    right: max(12px, env(safe-area-inset-right));
    bottom: max(12px, calc(env(safe-area-inset-bottom) + 8px));
    left: max(12px, env(safe-area-inset-left));
    width: auto;
    max-width: none;
    border-radius: 16px;
  }

  .counter-call-card__actions {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 8px;
  }

  .counter-call-card__actions > * {
    width: 100%;
  }

  .counter-call-card__interpreter {
    grid-column: 1 / -1;
  }

  body.admin-console-mode .command-login-form .field input {
    font-size: 16px;
  }
}

.command-login-page--checking {
  min-height: 100svh;
}

.command-login-session-check {
  display: grid;
  width: min(440px, 100%);
  min-width: 0;
  justify-items: center;
  gap: 10px;
  padding: clamp(30px, 7vw, 52px);
  border: 1px solid #e2e2e7;
  border-radius: 22px;
  color: #1d1d1f;
  background: #fff;
  box-shadow: 0 18px 54px rgba(0, 0, 0, .08);
  text-align: center;
}

.command-login-session-check img {
  width: 126px;
  height: 52px;
  object-fit: contain;
}

.command-login-session-check span {
  margin-top: 14px;
  color: #8a6b00;
  font-size: 10px;
  font-weight: 800;
  letter-spacing: .12em;
}

.command-login-session-check strong {
  font-size: clamp(22px, 5vw, 28px);
  line-height: 1.3;
  letter-spacing: -.035em;
}

.command-login-session-check p {
  margin: 0;
  color: #6e6e73;
  font-size: 14px;
  line-height: 1.55;
}

.command-login-session-check i {
  width: 24px;
  height: 24px;
  margin-top: 8px;
  border: 2px solid #e0e0e5;
  border-top-color: #1d1d1f;
  border-radius: 50%;
  animation: counter-session-check-spin .8s linear infinite;
}

@keyframes counter-session-check-spin {
  to { transform: rotate(360deg); }
}

@media (max-width: 600px) {
  .command-login-page--checking {
    display: grid;
    padding: max(18px, env(safe-area-inset-top)) max(16px, env(safe-area-inset-right)) max(18px, env(safe-area-inset-bottom)) max(16px, env(safe-area-inset-left));
    background: #f5f5f7;
  }

  .command-login-session-check {
    padding: 30px 22px;
    border-radius: 20px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .command-login-session-check i {
    animation: none;
    border-color: #1d1d1f;
    opacity: .45;
  }
}

.counter-console-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.55fr) minmax(280px, .85fr);
  align-items: start;
  gap: 18px;
}

.counter-control-card {
  min-width: 0;
  padding: 22px;
  border: 1px solid #dfe5e9;
  border-radius: 20px;
  background: #fff;
  box-shadow: 0 14px 38px rgba(18, 31, 43, .06);
}

.counter-control-card h2,
.counter-control-card p {
  margin: 0;
}

.counter-control-card > div > span,
.counter-control-head > div > span {
  display: block;
  margin-bottom: 8px;
  color: #77838d;
  font-size: 11px;
  font-weight: 900;
  letter-spacing: .12em;
}

.counter-control-card h2 {
  color: #111a22;
  font-size: 24px;
  letter-spacing: -.04em;
}

.counter-control-card p {
  margin-top: 7px;
  color: #66737d;
  font-size: 14px;
  line-height: 1.55;
}

.counter-control-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 20px;
  margin-bottom: 16px;
}

.counter-current-contact {
  display: grid;
  flex: 0 0 auto;
  min-width: 180px;
  gap: 3px;
  padding: 13px 15px;
  border-radius: 15px;
  color: #111a22;
  background: #f4f7f8;
}

.counter-current-contact span {
  color: #73808a;
  font-size: 11px;
  font-weight: 800;
}

.counter-current-contact strong {
  font-size: 15px;
}

.counter-current-contact a {
  color: #111a22;
  font-size: 13px;
  font-weight: 800;
  text-decoration: none;
}

#counter-contact-form fieldset {
  display: grid;
  gap: 9px;
  margin: 0;
  padding: 0;
  border: 0;
}

.counter-recipient-summary {
  display: flex;
  align-items: center;
  gap: 7px;
  margin-bottom: 10px;
  color: #59656e;
  font-size: 12px;
  font-weight: 750;
}

.counter-recipient-summary span {
  display: inline-flex;
  min-height: 28px;
  align-items: center;
  gap: 3px;
  padding: 5px 9px;
  border-radius: 999px;
  background: #f1f3f5;
}

.counter-recipient-summary b {
  color: #111a22;
  font-size: 13px;
}

.counter-control-card .counter-recipient-policy {
  margin: -2px 0 10px;
  color: #6c7780;
  font-size: 11px;
  line-height: 1.45;
}

.counter-contact-option {
  display: grid;
  grid-template-columns: 22px minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
  min-height: 58px;
  padding: 9px 12px;
  border: 1px solid #d7dde1;
  border-radius: 13px;
  background: #fff;
  cursor: pointer;
  transition: border-color .16s ease, background .16s ease, box-shadow .16s ease;
}

.counter-contact-option:hover {
  border-color: #aab6bd;
}

.counter-contact-option:has(input:checked) {
  border-color: #7db8f3;
  background: #f3f8fe;
  box-shadow: inset 0 0 0 1px rgba(0, 122, 255, .2);
}

.counter-contact-option input {
  width: 18px;
  height: 18px;
  margin: 0;
  accent-color: #007aff;
}

.counter-contact-option > span {
  display: grid;
  min-width: 0;
  gap: 3px;
}

.counter-contact-option strong {
  color: #17212b;
  font-size: 15px;
}

.counter-contact-option small {
  color: #6d7982;
  font-size: 13px;
}

.counter-recipient-badges {
  display: flex !important;
  align-items: center;
  justify-content: flex-end;
  gap: 5px !important;
}

.counter-recipient-badge {
  display: inline-flex;
  min-height: 24px;
  align-items: center;
  padding: 4px 7px;
  border-radius: 999px;
  font-size: 9px;
  font-weight: 850;
  white-space: nowrap;
}

.counter-recipient-badge.is-duty {
  color: #075ea8;
  background: #e8f3ff;
}

.counter-recipient-badge.is-ready {
  color: #176947;
  background: #e8f6ef;
}

.counter-recipient-badge.is-missing {
  color: #8a5516;
  background: #fff3df;
}

.counter-recipient-warning {
  margin: 10px 0 0 !important;
  padding: 9px 11px;
  border-radius: 10px;
  color: #8a5516 !important;
  background: #fff6e8;
  font-size: 11px !important;
  font-weight: 750;
  line-height: 1.45 !important;
}

.counter-recipient-warning.is-empty {
  color: #9b2f2a !important;
  background: #fff0ef;
}

.counter-contact-save {
  width: 100%;
  min-height: 48px;
  margin-top: 14px;
  border-radius: 13px;
}

.counter-contact-fallback {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 14px;
  margin-top: 16px;
  padding-top: 16px;
  border-top: 1px solid #e5e9ec;
}

.counter-contact-fallback > div:first-child > strong {
  display: block;
  color: #26323b;
  font-size: 12px;
}

.counter-contact-fallback > div:first-child > p {
  max-width: 540px;
  margin-top: 4px;
  font-size: 11px;
  line-height: 1.45;
}

.counter-control-state {
  display: grid;
  gap: 8px;
  padding: 18px;
  border-radius: 15px;
  color: #53616c;
  background: #f4f7f8;
}

.counter-control-state.is-error {
  color: #8d3029;
  background: #fff1ef;
}

.counter-control-state button {
  justify-self: start;
}

.counter-screen-card {
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  gap: 22px;
  color: #f7fafb;
  background: #111a22;
}

.counter-screen-card h2,
.counter-screen-card > div > span {
  color: #f7fafb;
}

.counter-screen-card p {
  color: #bdc8ce;
}

.counter-screen-actions {
  display: grid;
  gap: 9px;
}

.counter-screen-link {
  display: flex;
  align-items: center;
  justify-content: space-between;
  min-height: 52px;
  padding: 0 16px;
  border-radius: 14px;
  color: #111a22;
  background: #ffd84d;
  font-size: 14px;
  font-weight: 900;
  text-decoration: none;
}

.counter-screen-link.is-secondary {
  border: 1px solid rgba(255, 255, 255, .28);
  color: #f7fafb;
  background: rgba(255, 255, 255, .06);
}

.counter-control-card .counter-control-note {
  margin: -8px 0 0;
  font-size: 12px;
}

@media (max-width: 900px) {
  .counter-console-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 620px) {
  .counter-control-card {
    padding: 18px;
    border-radius: 18px;
  }

  .counter-control-head {
    flex-direction: column;
  }

  .counter-current-contact {
    width: 100%;
  }

  .counter-contact-option {
    grid-template-columns: 20px minmax(0, 1fr);
  }

  .counter-recipient-badges {
    grid-column: 2;
    justify-content: flex-start;
  }

  .counter-contact-fallback {
    grid-template-columns: 1fr;
  }
}

.counter-desktop-alert-controls { position: fixed; right: max(16px, env(safe-area-inset-right)); bottom: max(12px, env(safe-area-inset-bottom)); z-index: 179; display: flex; align-items: center; gap: 8px; padding: 7px 10px; border: 1px solid #d9e1e3; border-radius: 9px; background: #fff; color: #51646d; box-shadow: 0 3px 12px #17242d12; font-size: 11px; }
.counter-desktop-alert-controls[hidden] { display: none; }
.counter-desktop-alert-controls { box-sizing: border-box; max-width: calc(100vw - 32px); flex-wrap: wrap; }
/* Hide immediately when a dialog opens, before the observer/poll next runs. */
body:has(#modal-root > *) .counter-desktop-alert-controls { display: none; }
.counter-desktop-alert-controls button { width: auto; min-height: 30px; padding: 4px 9px; font-size: 11px; }
.counter-call-dock:not([hidden]) ~ .counter-desktop-alert-controls { bottom: 12px; }

.counter-acknowledged-calls { position: fixed; left: 16px; bottom: max(12px, env(safe-area-inset-bottom)); z-index: 178; max-width: min(330px, calc(100vw - 32px)); max-height: 40vh; overflow-y: auto; padding: 9px 12px; border: 1px solid #d9e1e3; border-radius: 9px; background: #fff; color: #51646d; font-size: 12px; box-shadow: 0 3px 12px #17242d12; }
.counter-acknowledged-calls[hidden] { display: none; }
.counter-acknowledged-calls summary { cursor: pointer; }
.counter-acknowledged-calls > div { display: flex; align-items: center; justify-content: space-between; gap: 14px; margin-top: 8px; }
.counter-acknowledged-calls button { width: auto; padding: 5px 8px; font-size: 12px; }
@media (max-width: 620px) { .counter-acknowledged-calls { bottom: 66px; } }
@media (max-width: 600px) {
  .counter-desktop-alert-controls button { min-height: 44px; white-space: normal; }
}